Very good, Dr. Sherman was great. I really liked getting a paper copy of labs - I wish all clinics did it, I dislike the find it online, password etc. method.

The plan I was given was not helpful.

The one thing I would work on is improving the follow up process for patients. For years I've been told after the visit that someone will contact me about the next visit. That never happens but I do receive a follow up reminder letter. I then place a call to the patient coordinator. Most of the time get voicemail in which I leave a long detailed message waiting for a call back. The coordinator returns my call the same day but sometimes we end up playing phone tag. I feel like there must be an easier way to get the next appointment scheduled. Just my experience.

Very good